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How 22atm Handles Your Personal Information

Your account data, payment details, and browsing activity on 22atm are handled with clear rules — this page sets out exactly what we collect, why we collect it, and how you can request changes or deletions.

Account Data TransparencyJazzCash & Easypaisa Payment PrivacyRaast Transfer Data ProtectionYour Right to Access & DeleteCookie Control in Your Hands
22atm How 22atm Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles these requests directly. You can reach us through the channels below — include your registered contact number and the nature of your request so we can match it to your account without delay.

Team online

Live Chat

Open the chat widget from any page inside your account. Describe your data request and our team will confirm receipt and next steps in the same session.

Email Support

Send your data access or deletion request to our support address found in your account settings. Include your registered mobile number for faster matching.

Account Settings Panel

Some data corrections — such as updating your contact number or payment method on file — can be made directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply a clear set of practices across data storage, cookie use, account security, and retention. Each area below reflects how your information moves through 22atm and who can access it.

Account Security and Login Your account is protected by OTP verification on login. We do not store your JazzCash or Easypaisa PIN — payment authentication happens inside those apps, not on our side.
Cookie Use and Control We use session cookies to keep you logged in and analytics cookies to understand which account sections are used most. You can adjust cookie preferences through your browser settings at any time.
Data Retention After Account Closure When an account is closed, we retain certain records for the period required under applicable law. After that window, personal identifiers are removed from active databases.
Requesting Changes to Your Data You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Contact us via live chat or email with your account details.

Common Questions About Your Privacy on 22atm

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email from your account.

We collect your name, mobile number, and the payment method you register with — JazzCash, Easypaisa, or Raast. We also log your device type and session activity to maintain account security.

Payment data is shared only with the relevant payment processor — JazzCash or Easypaisa — to complete your transaction. We do not share it with advertisers or unrelated third parties.

Send a request through live chat or email using the contact details in your account settings. Include your registered mobile number so we can locate and prepare your data record promptly.

Yes. You can request deletion via live chat or email. Where no legal retention obligation applies, we will remove your personal identifiers from active systems within a reasonable period.

Raast transfers are linked to your bank-registered identity, which is governed by that payment system's own rules. We only receive the transaction reference needed to credit your account wallet.

After closure, we retain certain records for the period required by applicable law in Pakistan. Once that retention window expires, personal identifiers are removed from our active databases.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.